Help Center

We are a pioneering company in social media growth services, with over 50,000 orders delivered since 2009. We offer followers, likes, comments, views, and more for Instagram, TikTok, YouTube, Facebook, Twitter/X, Spotify, Telegram, Twitch, and LinkedIn. Our goal is to help you boost your online presence quickly, safely, and affordably.

We work exclusively with high-quality profiles that have profile photos, complete bios, and recent activity. We do not use low-quality bots. Our services are designed to simulate natural organic growth, so new followers blend seamlessly with your existing audience without raising suspicion.

Yes, all our services include a 30-day replacement guarantee. If during that period you notice a significant drop in followers, likes, or other contracted services, we will replace them automatically at no additional cost. Simply contact support with your order number.

We currently operate on 9 platforms: Instagram, TikTok, YouTube, Facebook, Twitter/X, Spotify, Telegram, Twitch, and LinkedIn. Each platform has specialized services adapted to its unique characteristics: followers, likes, comments, views, plays, subscribers, members, and more.

We offer packages ranging from 100 to 10,000 followers or more, depending on the platform. You can choose the package that best fits your needs and budget. If you need a custom quantity or a very large order, contact our support team for a tailored quote.

Like packages vary by platform, but generally range from 50 to 10,000 likes per order. You can place multiple orders for different posts without any limit. For large campaigns or special needs, our support team can offer customized solutions.

Delivery time varies depending on the service ordered. As a general reference: followers 0-24 hours, likes 0-24 hours, comments 0-24 hours, and views 0-24 hours. Delivery generally starts within the first few minutes after payment confirmation and is done gradually to protect your account.

The process is very simple and takes less than 1 minute: 1) Select the service you need (followers, likes, etc.), 2) Choose the desired quantity from available packages, 3) Enter your public URL or username, and 4) Complete payment securely. No account creation or password required. You will receive a confirmation email instantly.

Yes, after completing your purchase you will receive a confirmation email with your order details and a reference number. You can check the status at any time from your account or by contacting our support team directly with your order number.

We always deliver gradually. This means followers, likes, or views are delivered progressively over the estimated delivery period. This method simulates natural organic growth and is essential to protect your account from any type of detection or penalization by the platform.

If more than 24 hours have passed since your purchase and you haven't received any followers or likes, follow these steps: 1) Verify your profile is public, 2) Check that the username or URL you provided is correct, 3) Check your spam folder in case the confirmation email landed there. If everything is correct, contact support at contact@buyfollowers.com with your order number and we'll resolve it as quickly as possible. In most cases, delays are resolved within a few hours.

It is normal to experience a small fluctuation (1-5%) in follower count during the first few weeks. This happens because platforms periodically clean up inactive accounts. Don't worry: our 30-day guarantee covers these drops. If you notice a significant drop, contact support and we'll replace the lost followers at no additional cost.

Replacement is activated when we detect or you notify us of a significant drop in followers within the 30-day guarantee period. There is no fixed schedule: simply write to contact@buyfollowers.com with your order number and the drop you've observed, and we'll activate replacement within 24-48 hours.

If for any reason you wish to stop automatic follower replacement, simply contact our support team with your order number and your request. We will deactivate replacement immediately. Please note that once deactivated, it cannot be reactivated for that particular order.

Unfortunately, once followers are delivered it is not possible to selectively remove them from our side, as they are independent accounts that have chosen to follow you. If you wish to reduce your follower count, you can manually block profiles from your account settings on the corresponding platform. If delivery has not yet started or is in progress, contact support to see available options.

Followers are primarily designed to increase your count and improve your social proof. While some may interact occasionally, they are not intended to generate active engagement. If you're looking for direct interaction on your posts, we recommend complementing with our likes and comments services, which are specifically designed to improve your engagement.

We accept Visa, Mastercard, and other secure payment methods through Cardinity, our certified payment processor. All transactions are processed in USD. If you have issues with your usual payment method, contact support and we'll find an alternative.

Absolutely. Our website uses 256-bit SSL encryption on all pages, and our payment processing complies with the PCI-DSS standard, the highest level of security in the online payment industry. At no point do we store your card data on our servers — all information is processed directly through Cardinity.

Yes. If we have not started delivering your order, you can request a full refund by contacting support. If delivery has already partially begun, we will evaluate your case individually. Our goal is for you to be 100% satisfied, so we always look for the best solution for the customer.

Yes, you can request an invoice by contacting our support team at contact@buyfollowers.com. We will need your order number, name or company name, tax ID, and billing address. The invoice will be issued within 48 business hours.

Never, under any circumstances. We only need your username or the public URL of your profile. We will never ask for login credentials, passwords, or verification codes. If someone requests your password claiming to be us, they are not trustworthy — report them immediately.

No. Our methods are designed to simulate natural organic growth and respect each platform's guidelines. Gradual, progressive delivery avoids any type of detection or penalization. We have been offering these services for over 15 years and no customer has been penalized for using our services.

We strictly comply with the General Data Protection Regulation (GDPR) of the European Union. Your personal data is encrypted with state-of-the-art technology and is never shared with third parties. We only use the information necessary to process your order and provide support.

No. Delivery is completely discreet and gradual. New followers arrive progressively and blend naturally with your organic growth, making it practically indistinguishable. Neither your current followers, other users, nor the platform itself can determine that you bought followers.

Yes, your profile must be set to public during the delivery period so we can deliver followers, likes, or other services correctly. Once delivery is 100% complete, you can set your account back to private if you wish, although we recommend keeping it public to continue growing organically.

Yes, our services work for accounts from any country without geographic restrictions. It doesn't matter if your account is registered in the US, Europe, Latin America, or anywhere else — we can deliver followers, likes, and views without any issues.

Of course. You can place orders for as many accounts as you want without any limits. Just make sure to enter the correct URL or username for each order. Many of our customers are community managers or agencies managing multiple client accounts.

Yes, buying followers and likes is completely legal. There is no law that prohibits it. What platforms do is discourage the use of bots and aggressive automations in their terms of service, but our gradual delivery method with quality profiles does not violate these terms and poses no legal risk to you or your account.

You can contact us in several ways: 1) Email: contact@buyfollowers.com — we respond within 24 hours, 2) Live chat from our website during business hours. To resolve your inquiry as quickly as possible, we recommend always including your order number and a clear description of your situation.

Our support team is available Monday to Friday from 9:00 AM to 6:00 PM (CET/CEST). Emails received outside of these hours will be responded to on the next business day. During high-demand periods, response time may be up to 48 hours, although we normally respond in less than 12 hours.

If the estimated delivery time has passed and your order has not been completed, don't worry. Contact our support team with your order number and we will verify the delivery status. In the vast majority of cases, delays are resolved within a few hours. If there is a technical problem, we will offer an immediate solution, whether it's completing the delivery or a refund.