-15% Code: WELCOME15

Privacy Policy

Last updated: March 20, 2026

1. Data controller

The data controller of this website (BuyFollowers.com) is:

  • Company: Simbiotic Digital SL
  • Tax ID (NIF): B55678536
  • Registered address: C/ Governador Gonzalez 4, 2C, 43001 Tarragona, Spain
  • Contact email: contact@buyfollowers.com

Hereinafter, "the Company".

2. Data we collect

We collect the following personal data when you place an order or contact us:

  • Identification data: first name, last name, and email address.
  • Location data: country of residence (selected by the user).
  • Technical data: IP address, browser type, and device (collected automatically).
  • Transaction data: products purchased, amounts, URL provided by the user.

We do not collect: social media passwords, complete banking data (payments are processed through Cardinity, which acts as an independent payment processor), or sensitive data as defined by Article 9 of the GDPR.

3. Purpose of data processing

We process your personal data for the following purposes:

  • Managing and processing your orders.
  • Sending you communications related to your order (confirmation, status, issues).
  • Responding to your inquiries and support requests.
  • Complying with our legal and tax obligations.
  • Improving our services and user experience (anonymized data).

4. Legal basis for processing

  • Performance of a contract: processing is necessary for the provision of contracted services (Art. 6.1.b GDPR).
  • Legal obligation: compliance with tax and commercial obligations (Art. 6.1.c GDPR).
  • Legitimate interest: improvement of our services and fraud prevention (Art. 6.1.f GDPR).

5. Data retention

We retain your personal data for as long as necessary to fulfill the purpose for which it was collected and, in any case, for the legally established periods:

  • Order data: 5 years (tax obligation).
  • Contact data: until you request its deletion.
  • Technical data: 12 months maximum.

6. Data recipients

Your data may be shared with:

  • Cardinity (UAB "Cardinity"): payment processor based in Lithuania, PCI DSS and GDPR compliant.
  • Supabase Inc.: infrastructure provider (database), with servers in the EU.
  • Vercel Inc.: hosting provider, with global CDN and data processing agreement.
  • Public authorities: when required by law.

We do not sell or share your data with third parties for commercial or advertising purposes.

7. International transfers

Some of our providers may process data outside the European Economic Area. In such cases, we ensure that adequate safeguards are in place (European Commission Standard Contractual Clauses or adequacy decisions).

8. Your rights

As a data subject, you may exercise the following rights:

  • Access: know what personal data we process about you.
  • Rectification: correct inaccurate or incomplete data.
  • Erasure: request the deletion of your data ("right to be forgotten").
  • Objection: object to the processing of your data.
  • Restriction: request the restriction of processing.
  • Portability: receive your data in a structured, commonly used format.

To exercise these rights, send an email to contact@buyfollowers.com indicating your full name and the right you wish to exercise. We will respond within a maximum of 30 days.

9. Cookies

Our website uses essential technical cookies necessary for the shopping cart and user session functionality. We do not use third-party tracking or advertising cookies. You can find more information in our cookie policy.

10. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. All communications are encrypted using SSL/TLS and payments are processed through PCI DSS certified gateways.

11. Changes

We reserve the right to update this Privacy Policy to adapt it to regulatory changes or changes in our services. The date of the last update is indicated at the beginning of this document.